Shipping policy

Shipping Policy – PINETEAL

At PINETEAL, we are committed to delivering your orders quickly, safely, and efficiently across the UAE.

🚚 Shipping Coverage

We currently offer delivery services across all Emirates in the United Arab Emirates.

⏱ Processing Time

All orders are processed within 24 hours after order confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

📦 Delivery Time

Estimated delivery time is 2–3 business days depending on your location within the UAE.

💰 Shipping Charges

We offer Free Shipping on all orders across the UAE. No hidden charges apply.

📍 Order Tracking

Once your order is shipped, you will receive a confirmation message with delivery updates to keep you informed about your shipment status.

🚫 Delivery Delays

Delivery may occasionally be delayed due to unforeseen circumstances such as weather conditions, public holidays, or courier service issues. We appreciate your patience in such situations.

❗ Incorrect Address

Please ensure your shipping address and contact details are correct at checkout. PINETEAL is not responsible for delays caused by incorrect or incomplete address information.

📞 Need Help?

If you have any questions regarding shipping or your order, our support team is available 24/7 to assist you.